Ontario University Registrars' Association

2017 – 2018 OURA Executives

Tracy_edited1President – Tracy Al-idrissi – Trent University
University Registrar, Trent University

Tracy Al-idrissi has been the University Registrar at Trent University since the fall of 2015.  She has worked in various registrarial and student affairs areas in postsecondary institutions for over 17 years.  She has previously held management positions as the Acting Director of Admissions & Recruitment at Lakehead University, Director of Admissions & Student Affairs at the Northern Ontario School of Medicine and Director, Enrolment Services at Trent University.  Tracy possesses an Honours Bachelor of Commerce and a Master of Science in Management both from Lakehead University.

Vice President – Joe Stokes – University of Ontario Institute of Technology

Joe Stokes is the Associate Registrar, and Director of Enrolment Services at the University of Ontario Institute of Technology.  Joe’s portfolio includes the leadership of domestic and international admissions, recruitment, and enrolment management, as well as university-wide student communication. Joe is the past Chair of the Ontario Universities’ Council on Admission, and has led work across the post-secondary sector on retention and student success. Joe holds a Master of Education and is a Doctoral candidate at Western University.


Past President – Serge Demers – Laurentian University

Serge Demers’s twenty year career in higher education has spanned a variety of senior leadership roles as well as a number of years as a faculty member at Laurentian University.

Serge is currently Interim Vice-President Academic and Provost at Laurentian. As the university’s Registrar, he was responsible for the Admissions, Fees, Awards, and Records units. As VP Academic, he is still responsible for these units, along with the Recruitment and Student Advising units.

Serge holds a B.Math from the University of Waterloo, and an M.Ed. and Ph.D. from the Ontario Institute for Studies in Education of the University of Toronto.

Secretary – Robyn Parr – Ryerson University

Robyn is currently the Assistant Registrar, Student Financial Services at Ryerson University where she works with all things student fee related and leads the initiative in establishing a campus wide academic advising network through the Office of the Registrar.  She is an active member of the Ideas Exchange group and the Accessibility Advisory group. Robyn most recently finished a role as Project Manager on the Registrar’s Office ‘one-stop’ service integration project. In acknowledgement of this work, the ServiceHub Planning Team was awarded the Ryerson President’s Blue and Gold Award of Excellence in 2016.  Robyn’s interests are in process improvement, service delivery and project management.

Robyn holds a BA from Wilfrid Laurier, a Project Management certificate from Ryerson and her MA (Leadership) from the University of Guelph.

Treasurer – Manuela Sheehy – University of Guelph

Manny was appointed Associate Registrar, Student Financial Services at the University of Guelph in 2011.  She currently is responsible for Student Business, Student Financial Aid and Scholarships and Government Loans and Grants.  Her twenty-four year career at the University of Guelph has included senior roles in University Financial Services, Budget Office, and Development and Public Affairs.

She looks forward to her new role with OURA and is pleased to work with her colleagues at Ontario universities.

Manny is a Chartered Professional Accountant – Certified Management Accountant (CPA, CMA).

Communications Officer – Necia Martins – Wilfrid Laurier University

Necia is the Associate Registrar, Financial Aid and Services at Wilfrid Laurier University. In this role, she is responsible for providing and improving the current student experience within Enrolment Services, as well as the management of awards and government funding programs. Necia and the Service Laurier team are responsible for Registrarial support, including answering question regarding OSAP, Financial Aid, Registration, Records, and Student Accounts, as well managing requests for university documents, and managing the University switchboard. Her past experience at Laurier was in Enrolment Services as the Manager, Service Laurier, and in Residential Services as a Residence Life Area Coordinator.

Necia holds a BSC degree from Western University, a MBA from Wilfrid Laurier University, and is pursuing her EdD from Western University. She is currently pursuing further training in Lean Six Sigma, where she is working towards Green Belt certification.

She is looking forward to being more actively involved in OURA as a new executive.

andym_oura_profile_smallWeb Administrator – Andy Moonsammy – McMaster University

Andy is a Liaison Officer within the Student Recruitment & Admissions Office at McMaster University. His portfolio involves the management of McMaster’s Future Students website, digital admission communications and @MacAdmit branded social media channels. He has extensive involvement within the broader Ontario recruitment community–via OURA’s Standing Committee on Student Recruitment–as a former Member-At-Large Mini-Fairs and Publicity. He is also a veteran attendee of Canada’s “College and University Marketing Conference,” #PSEWeb.

Beyond overseeing digital touch points, Andy travels throughout Canada to liaise with large and small secondary school audiences about the McMaster experience.

Andy holds a BA in Political Science and a diploma in Web Design and Development from McMaster University. He recently completed a professional certificate in Web Analytics and is passionate about efficient user experience through data-driven decision making.

Member at Large – Julie Zahab – Ryerson University

Julie has been director of the Office of the Registrar since the fall of 2015, but has been at Ryerson over 30 years. She spent the first 17 years of her career in a series of roles in Undergraduate Admissions and Recruitment, and was honoured with an OURA Merit Award in 2003. Julie moved to University Relations in 2004, where she was manager of Marketing and Creative Services and helped lead the successful Ryerson brand refresh. Julie is a graduate of Ryerson’s Radio and Television Arts program and currently serves on the Ryerson University Alumni Association’s Board of Directors.


Member at Large – Christopher Rooney – Trent University

Christopher oversees various aspects of Financial Aid and Student Records at Trent University. Since joining Trent in 2012 he has worked with student recruitment, articulation and transfer pathways, financial aid, student awards, and student academic records. Christopher’s experience in hospitality management and member services help him bring new perspective to business process and service delivery in a university setting. He holds a BA from both Trent University and Carleton University and is currently pursuing a Masters in Education.

Student Recruitment – Lionel Walsh – University of Windsor

Assistant Vice-President, North American Recruitment, University of Windsor

Lionel Walsh is the Chair of the Standing Committee on Student Recruitment and the General Committee on Student Recruitment.  He is Assistant Vice-President, North American Recruitment at the University of Windsor, where he is also Associate Professor of Acting in the School of Dramatic Art.

Lionel has been involved in student recruitment since coming to the University of Windsor in 1992.  He served as the primary recruiter for the BFA in Acting programme and Chair of the Audition Committee from 1992 – 2012.  As Director of the School of Dramatic Art from 2002 – 2012, he was responsible for coordinating the recruitment efforts for all five degree programmes offered by the School.  As Associate Dean, Academic and Student Affairs, Faculty of Arts Humanities and Social Sciences from 2012 – 2014, he Chaired the Faculty Recruitment Committee, which coordinates student recruitment for 14 academic units.

Since taking on his official role in the Student Recruitment Office, Lionel has focused on re-envisioning the flow an content of print materials, revising training models, and professional development for staff.  He believes very strongly in the cooperative model of student recruitment, which is coordinated through the two committees on student recruitment and is interested in creating a data base of resources for the Managers at all 21 Ontario Universities.


Records & Systems – Margaret Bura – University of Toronto

Chair, Standing Committee on Records and Systems

Margaret Bura is currently a Project Manager at the Project Management Office in the UofT Information and Technology Services.  A UofT graduate and an employee since 1997, Margaret has held various registrarial and systems positions at UofT Enrolment Services, Faculty of Pharmacy, School of Graduate Studies and Rotman School of Management. Over the past 12 years she has integrated her registrarial and IT expertise in the Information and Technology Services in various university – wide registrarial and systems projects. Margaret also has been involved in various UofT NGSIS (Next Generation of Student Information Services) developments and has presented at the annual conference on some NGSIS applications such as UofT Course Finder and Transfer Explorer. She is currently involved in the Business Process Streamlining development and various ITS portfolio management projects.

Margaret holds a Bachelor of Science (Hon.) in Medical Sciences, has Project Management Professional (PMP) accreditation from PMI (Project Management Institute) and currently working on her ITIL certification.

Undergraduate Admissions – Erika Danziger – Ryerson University
Chair, Standing Committee on Undergraduate Admissions

Erika Danziger is the Manager of Undergraduate Admissions, Assessment and Evaluation at Ryerson University. Erika began her career at Ryerson University in 2002 as an Admission/Liaison Officer in Undergraduate Admissions. After splitting her time between travel for recruitment and assessment for admission and transfer credit, Erika began to specialize in multiple facets of application evaluation. Her areas of focus have included domestic and international credentials, authentication of documentation, review and development of admission policies and procedures, implementation of new systems, the processing of non-academic admission requirements, and the training of new staff. Erika currently leads a large team of admission officers and document authenticators.

Erika holds a Bachelor’s degree in Urban and Regional Planning from Ryerson University.

Student Finances – Lisa Lamanna – University of Toronto Scarborough
Manager, Scholarships and Awards, University of Toronto Scarborough
Chair, Standing Committee on Student Finances, OURA

Lisa is the Manager, Awards & Scholarships at the University of Toronto Scarborough (UTSC). She has been with the University of Toronto for the past 14 years in progressively senior roles. Prior to this, Lisa worked in Financial Aid at Ryerson for 13 years. Lisa is interested in improving the student experience and has developed a new Awards Profile database for students at UTSC. Additionally, Lisa is currently working on a tri-campus project to assist all U of T students with accessing awards. She is currently a member of NACADA, CASFAA, and OURA.

Graduate Studies – Alice Brummell – University of Toronto

Coordinator, Student Support and Financial Aid
Chair, Graduate Studies Standing Committee

Alice is the Coordinator of Student Support and Financial Aid in the School of Graduate Studies, at the University of Toronto. She has more than eleven years of experience supporting graduate students and faculty in university environments, and has also worked at York University and OCAD University. The main areas of her focus have been scholarships, awards and financial aid administration. She also has extensive experience with university governance, admissions and records management.